2. Providing personal information to third parties

Oakhouse will not release personal information of customers to a third party, except in cases required by law or as necessary as outlined above, or in the cases listed below.

(1) If there is a request for the release of personal data. Limited to those below.

• If the person requesting the information is the person or user themselves
• If they are the emergency contact listed on the signed contract

(2) Shared for use by group companies within Oakhouse.
In these cases, Oakhouse will provide the following necessary customer personal information listed below to Oakhouse group companies. In this case, the personal information will only be used in the limited capacity as listed in the above paragraphs. The group company takes responsibility for the use and management of the customer personal information and data thereof.

① Name ② Address ③ Gender ④ Birth date ⑤ Nationality ⑥ Occupation ⑦ Email Address ⑧ Usage history

(3) In the case of provision of personal information to a third party in the event of company consolidation, split，or transfer

(4) In the event that Oakhouse that provision of information pertaining to execution of duties is necessary to a business partner with which Oakhouse has formed a confidentiality agreement, Oakhouse will provide the personal information listed below. However, the business partner cannot use the information for any other use than execution of business duties. Oakhouse will provide the personal information to the partner in writing, via physical electronic media, or via internet communication. If the user makes a request to cease usage of their personal information, provision of the personal information will cease immediately. To make such requests, please contact Oakhouse at the information provided below.

① Name ② Address ③ Gender ④ Birth date ⑤ Nationality ⑥ Occupation ⑦ Email Address ⑧ Usage history

For inquiries regarding the policy for use of personal information
Contact: Oakhouse Co., Ltd.
Address: 〒170-0012 Toyoda bldg.3, Kami-ikebukuro 1-9-8, Toshima ward, Tokyo
TEL：81-3-6452-6961

We apologize for the inconvenience, please contact us from Oakhouse Help Center.